Amazon Q Business, a new feature from AWS, has been announced as generally available. This tool transforms the way employees interact with organizational knowledge and enterprise systems by providing comprehensive answers to complex questions and allowing actions to be taken within a unified, intuitive web-based chat experience. The platform achieves this by connecting to over 40 popular enterprise systems such as Amazon Simple Storage Service (Amazon S3), Microsoft 365, and Salesforce.
Another new feature from AWS is Amazon Q Apps which allows users to easily create apps from their conversations with Amazon Q Business or by describing the app they want to build in natural language. With Amazon Q Apps, users can build, share, and customize apps on enterprise data to streamline tasks and improve individual and team productivity. These apps can be published to an admin-managed library and shared with coworkers, inheriting user permissions, access controls, and enterprise guardrails from Amazon Q Business for secure sharing and adherence to data governance policies.
Amazon Q Business is also introducing custom plugins that allow admins to connect third-party applications with Amazon Q Business. This enables employees to perform actions like submitting time-off requests and sending meeting invites through natural language prompts within the Amazon Q Business platform. Users can also search real-time data such as employee time-off balances and scheduled meetings.
Both features are currently available in the US East (N. Virginia) and US West (Oregon) AWS Regions.
