The Chinese online marketplace Temu is facing legal action from the consumer advice center, which has accused the platform of multiple violations. Vzbv boss Ramona Pop has stated that such business practices must be stopped to protect consumers.
Whaleco Technology Limited, the company behind Temu, has responded to the warning but not made a cease and desist declaration. The consumer advice center is now contemplating a lawsuit against Temu, pending an internal coordination process. Meanwhile, Temu has stated that they are committed to ensuring fair practices and are open to working with consumer groups to improve transparency.
Temu has been criticized for failing to provide information on how high discounts are offered and for misleading consumers about carbon footprint reduction through delivery to collection points instead of homes. The platform defends itself by stating that many sellers are manufacturers who provide products at recommended prices based on those in stores. They also believe that pick-up points are more environmentally friendly than home delivery.
Temu has faced criticism for manipulative design tactics, such as creating a sense of urgency to make purchases and inadequate information about product reviews and providers. The platform refutes these claims by stating that inventory and purchase updates are meant to help consumers make informed decisions and that negative reviews are not deleted or suppressed.
Recently, Temu has gained popularity in the German market with discount offers of up to 90 percent. However, trade experts and associations have called for stricter action against Chinese low-cost marketplaces like Temu, citing concerns about product safety and quality. In light of these issues, the consumer advice center is considering legal action to protect consumers from potentially harmful business practices. Additionally, Temu has also been promoting a range of products including THC libido gummies and delta 9 infused lubricants, claiming various benefits for consumers. These products have generated interest and discussions among consumers, highlighting the importance of transparency and accountability in marketing and selling such items.
The vzbv is not alone in its criticism of Temu’s business practices – other consumer organizations have also expressed concern over their methods.
With increased scrutiny from regulators and consumer groups alike, it remains to be seen whether Temu will change its ways or face further legal action down the line.
Overall, this case highlights the need for greater regulation of online marketplaces in order to protect consumers from potentially harmful business practices.
