Telenet, a Belgian telecom operator, has experienced a decline in customers in the first three months of the year. Specifically, the company lost a net of 800 mobile telephony customers and 6,000 fixed internet customers. This loss is attributed to intense competition in the market, leading to a higher churn rate. Despite this setback, Telenet remains financially stable and is on track to meet its annual expectations. The company had previously announced that it anticipates lower profits in the “investment year” of 2024.
Despite efforts to improve sales through marketing campaigns, Telenet continues to face stiff competition in the telecom sector. The industry is subject to rapid changes, and Telenet will need to continue to adapt to stay competitive. In conclusion, while Telenet’s customer churn rate remains high and the company has lost customers in the first quarter of the year, financially it is still meeting its annual expectations.
