Categories: Business

REI Looks to Overhaul its US PR Strategy in 2024 Amid Financial Struggles and Changing Consumer Preferences

In 2024, REI, the well-known outdoor retailer, is planning to review its US PR business. The company has started a comprehensive review process and invited over a dozen agencies to participate. Sources suggest that REI aims to select an agency by mid-2024 with an estimated contract value of $10 to $14 million for handling national brand awareness and earned media work in the US.

Despite repeated requests, REI did not provide any statement regarding the review. However, it is clear that the decision was made following a challenging year for the company in 2023, during which they experienced a revenue decline of $311 million to $3.76 billion. This financial setback resulted in multiple rounds of layoffs affecting hundreds of employees. In a letter to employees in January, CEO Eric Artz mentioned expectations for continued difficulties in 2024.

REI was established in 1938 by a group of climbers and has grown to employ over 16,000 individuals and operate 181 locations across the US. The retail chain functions as a cooperative owned by its 23 million members, reflecting its commitment to promoting outdoor activities and community engagement. Despite their successes such as their Black Friday OptOutside campaign that received industry recognition such as SABREs and a Cannes Lions Grand Prix in 2016, REI is still facing challenges and looking for new ways to grow their business.

Samantha Johnson

As a passionate content writer at newschemical.com, my name is Samantha Johnson. With a background in journalism and a keen eye for storytelling, I craft compelling articles that captivate and inform our readers. From breaking news to in-depth features, I strive to deliver content that is not only engaging but also insightful. With a love for words and a dedication to accuracy, I work diligently to keep our audience informed and engaged with the latest stories and trends. Join me on this journey through the world of news and knowledge at newschemical.com.

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