PICC Property & Casualty Co (HK:2328) recently announced a major update to its service framework agreement with PICC Technology. Through this agreement, the company aims to strengthen its nationwide entrusted operations and establish regional service centers by 2025. The responsibilities for these services have been shifted from PICC Financial Services to PICC Technology, with the primary goal of enhancing service efficiency through the use of AI and other advanced technologies.
This strategic move is in line with the company’s commitment to providing top-notch services to its customers. By leveraging the expertise and resources of PICC Technology, PICC Property & Casualty Co hopes to streamline its operations and improve the overall customer experience. This collaboration will not only benefit the company in terms of operational efficiency but also contribute to its long-term growth and sustainability in the competitive insurance market.
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