As the role of CIOs continues to evolve, they are increasingly focusing on the technical aspects of their jobs. Their strategic roles require them to modernize their environments, reduce technical debt, and optimize operations. However, striking the right balance between business innovation and operational excellence remains a challenge, as highlighted in the State of the CIO report.
Phillips emphasizes the importance of infrastructure in his role as a CIO. He consistently reviews capacity plans and anticipates future needs to ensure seamless operations. Similarly, Basu is actively preparing his company’s infrastructure for current and future demands, with a modernization project involving the adoption of a new cloud-based ERP platform among other digitalization initiatives. By embracing technological advancements and staying ahead of the curve, both CIOs are able to drive innovation and support business growth.
