The couple’s nightmare journey began when they were moved to the second row of the plane on their way from Barcelona to Lithuania. They had asked the flight attendant to sit together, but this move went unnoticed by other passengers, who would have recognized them as not belonging on the flight. It wasn’t until they woke up in a different country that they realized something was wrong.
Victoria explained that they had no issues boarding the plane and were reassured that their family was also on board. However, it turned out to be a disaster as they ended up in Lithuania instead of their intended destination, causing Victoria to panic and cry. The mix-up was discovered after the pilot became upset with the crew for not catching the mistake earlier.
Unfortunately, their luggage was removed from the original flight when they didn’t board, and it took time for it to be returned when they arrived at their destination. The whole experience left them shocked and frustrated, especially since their boarding passes were checked multiple times without anyone noticing the mistake.
To avoid similar incidents in the future, an investigation is being conducted by an airport assistance company to understand where operational processes failed and how they can be improved. This whole incident has been a nightmare for the couple and has left them questioning if traveling is worth it after all.
