Janet Kath has been in the furniture and accessories business for 35 years, with 24 of those years as an owner. Despite the challenges brought on by the pandemic and the looming impression of Interio closing down due to insolvency, Janet remains optimistic about the future. She believes in the power of combining both online and brick-and-mortar stores to achieve success.
Janet emphasizes the importance of beautiful stores, motivated employees, great presentations, and personalized service. She acknowledges that these aspects are crucial in today’s retail landscape and that digitalization is essential for staying competitive. Despite this, she stresses that sustainable business practices are necessary to navigate through difficult times and external factors like inflation and rising costs.
Looking ahead to the future, Janet plans to pass on her business to potential successors within her family or partner’s investment company. As she reflects on her journey as a business owner, she remains steadfast in her commitment to providing quality products and services to her customers.
Accompanying by KURIER reporter during one of her store visits, Janet discussed changes in her business while acknowledging the challenges brought on by COVID-19. She shared how she plans to adapt and improve her services to meet customer demands while maintaining high standards of sustainability.
In conclusion, Janet Kath’s passion for showcasing furniture and accessories continues despite challenging times. Her dedication towards providing excellent customer service has helped her stand out in a competitive marketplace. With resilience and determination, she looks forward to passing on her legacy while ensuring Interio stays relevant in today’s retail landscape.
