Is AI the Future of Mental Health Therapy? The Advantages and Limitations of ChatGPT and Other Platforms

As AI technology continues to advance, platforms like ChatGPT are being used as a form of therapy by many individuals seeking psychological support. The high cost of therapy with a professional and the privacy these platforms provide are some of the reasons why users turn to them for help. In Mexico, a significant portion of the population suffers from mental disorders, yet a majority do not receive treatment. Globally, there is a high percentage of people with serious mental illnesses who do not receive the necessary treatment.

Sergio José Aguilar Alcalá, an expert in communication and psychoanalysis, believes that using ChatGPT for therapy reflects a demand for help but notes that AI lacks the capacity for true listening or empathetic responses. Edson Martínez, a network engineer and AI promoter, acknowledges the potential of AI models like ChatGPT to provide diagnostic assistance in the future.

Users share their experiences on platforms like Reddit, using ChatGPT as a form of therapy. While some find the platform helpful, others caution against relying solely on AI for mental health support. Aguilar Alcalá highlights the commercialization of AI platforms, warning that they prioritize market interests over genuine care.

As AI technology continues to advance, it is likely that platforms like ChatGPT will become more widely used as tools for mental health support. However, users should exercise caution and seek professional help when necessary as AI is not a substitute for human connection and tailored treatment.