HHS Releases Guide to Aid Healthcare Providers Amid Cyberattack Challenges

Guide Issued by HHS for Health Plan Providers Affected by Change Healthcare Cyberattack

The Centers for Medicare & Medicaid Services and the Department of Health and Human Services’ Administration for Strategic Preparedness and Response have released a guide to help healthcare providers affected by the Change Healthcare cyberattack. This resource includes vital information such as health plan contact details, which can assist providers in dealing with disruptions or difficulties in obtaining payment information.

In an accompanying letter, it was emphasized that many healthcare providers are still encountering significant problems due to the cyberattack. Some providers are also facing challenges in obtaining essential data from health plans concerning prospective payments and other flexibilities. It is crucial for providers to review HHS’ voluntary cybersecurity performance goals to enhance security measures effectively.

The guide provides healthcare providers with valuable resources and contact information that can aid them navigate through the aftermath of the cyberattack. To ensure smooth operations and delivery of care to patients, proactive measures must be taken by providers to obtain information and support from the guide. This resource serves as a valuable tool for facilitating communication and collaboration between providers and health plans during this challenging time.

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