In Slovenia and Croatia, there is a wealth of knowledge, innovative individuals, and companies that are utilizing new technologies and artificial intelligence (AI) to enhance the competitiveness of businesses. Collaboration between the two countries has the potential to further streamline processes and free up time for creativity.
During a conference hosted by Infobip, which focused on the application of AI in business, around a hundred participants, mainly from companies and associations involved in AI, gathered to facilitate knowledge and experience sharing. The goal was to help companies leverage AI more effectively. According to Aleksandar Raić from Infobip, working together on AI solutions can position Croatia and Slovenia as a hub for AI in the region.
One of the emerging trends in AI is the use of chatbots or virtual assistants that emulate human-like interactions and provide 24/7 support. These solutions aim to streamline processes and free up time for creativity. The application of AI is currently prominent in customer service functions such as call centers. Infobip has implemented knowledge management for AI to assist employees in resolving queries and overcoming challenges related to AI implementation.
Saša Muminović, the President of the SLO CRO club, emphasized that AI is now a topic that nearly everyone in the business world is exploring. The Slovenian ambassador in Zagreb, Gašpar Dovžan, highlighted the importance of knowledge transfer and collaboration between the two countries in AI development. State Secretary Hrvoje Bujanovic from the Ministry of Economy and Sustainable Development emphasized the transformative potential of AI for businesses while also advocating for investments in AI to stay competitive. Bujanovic views AI as a driver of evolution in businesses and society while calling for increased focus on responsibility and safety in AI adoption.
Overall, collaboration between Croatia and Slovenia has immense potential to drive innovation and growth within their respective business communities through leveraging new technologies like artificial intelligence.
