Empowering the Community: The Rise of Digital Navigators in the Hudson Valley

Daily Freeman: Mid-Hudson Libraries Provide Free Technology Assistance Through ‘Digital Navigators’

The “Digital Navigators of the Hudson Valley” program is a remarkable initiative that provides free technological assistance to those in need. Several Mid-Hudson libraries have joined this program, and they have trained guides known as digital navigators available in their libraries to help with various tasks.

In Ulster County, five libraries are participating in this program: Kingston Library, Elting Memorial Library, Plattekill Library, Town of Ulster Public Library, and Woodstock Public Library. These libraries offer an array of services to their members, including using a device, securing internet service, completing online job applications, applying for services, accessing educational resources, signing up for free phone programs, and handling online bill payments.

Similarly, in Dutchess County, Red Hook Library has digital navigators available to assist individuals with these tasks. If you’re looking for assistance from a digital navigator, you can visit one of the listed libraries above. For a comprehensive list of libraries and organizations offering digital navigator services in the region, visit hvconnected.org.

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