Carleton Students to Receive Free 24/7 Virtual Medical and Mental Health Resources in Spring Term 2024

Carleton College enhances medical and mental health support for students through free virtual care with 24/7 availability

Starting on the first day of Spring Term 2024, Carleton students will have access to free virtual medical and mental health resources 24/7. This new service is an addition to the comprehensive health care services already provided by Carleton Student Health and Counseling (SHAC). The decision to offer virtual resources came after feedback from students, faculty, and staff, gathered by the Student Mental Health and Wellness Working Group over the past year, recommended investing in telehealth among other suggestions.

By offering free access to virtual medical and mental health resources in conjunction with existing on-campus services, Carleton hopes to better meet the need for personalized care when students need it most. These new resources are provided through a partnership with TimelyCare, a secure and accredited platform that follows campus-specific protocols to ensure continuity of care. Students will benefit from convenient care, reduced wait times, access to a diverse provider network, and translation services supporting over 240 languages.

Carleton students will have the opportunity to access virtual care from licensed physicians and counselors located anywhere in the United States. These virtual resources are free of charge and do not require insurance billing. The TimelyCare resources available to Carleton students include on-demand medical care, mental health and emotional support, mental health counseling, psychiatric support, health coaching, and digital self-care content such as meditation and yoga sessions.

Students who are studying abroad or spending College breaks outside of the U.S. will also have access to on-demand mental health and emotional support 24/7 through this platform. This access is crucial for students participating in off-campus study programs who may need care while away from campus. For more information on the medical and mental health resources available to Carleton students

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