Jennifer Suski, the Director of Business Development at HotelKey, has highlighted some of the challenges faced by hotel operators when it comes to integrating technologies into their operations. Historically, hotels have been slow in adopting technology, resulting in a fragmented approach to implementing solutions. Currently, hotels use various technologies such as Revenue Management Systems (RMS) and Property Management Systems (PMS) independently, which leads to operational inefficiencies.
To successfully streamline their operations, hotel operators need to prioritize both efficiency and affordability in their technological solutions. According to Suski, hotels need a comprehensive approach to technology integration that takes into account the complexities of modern hospitality management. The main challenge lies in consolidating these technologies into a unified system that is easier to manage and improves operational efficiency and cost savings.
Garnering support from staff and implementing effective change management strategies are crucial in ensuring the successful implementation of streamlined technology solutions. In order to navigate the complexities of modern hospitality management, hotels need a cohesive solution that streamlines their operations effectively and improves their overall performance. By embracing technology and adopting a comprehensive approach to integration, hotels can enhance their guest experience while reducing costs and staying competitive in today’s fast-paced hospitality industry.
