Bank of Ireland is seeking to fill 100 technology roles in order to focus on developing new customer features on digital channels, enhancing protection against fraud, and advancing data analytics. The roles will cover areas such as data, delivery management, engineering, resilience, and cyber, with a particular emphasis on cloud technology, open banking, APIs, AI, and other emerging technologies.
In 2023, Bank of Ireland experienced an impressive 18% year-on-year increase in active digital users and introduced over 60 enhancements to its mobile app. These enhancements included biometric features and additional fraud monitoring. The digitization efforts also extended to Wealth and Insurance services, leading to the launch of a new customer portal and increased adoption of a digital advice platform.
Despite these advancements, the bank has faced technical challenges in recent years. For example
