Amazon has announced changes to its Amazon Fresh stores, including the removal of the Just Walk Out technology and the introduction of smart carts. The Just Walk Out technology allowed customers to pay for items without waiting in line, but the new smart carts will provide real-time spending updates while still allowing customers to skip the checkout line.
In response to customer feedback on the checkout process, Amazon has been redesigning its Fresh stores over the past year. Carly Golden, an Amazon spokesperson, mentioned that customers wanted to be able to view their receipts and savings as they shopped, in addition to skipping the checkout line. The smart carts will now offer these benefits to customers, providing a convenient and efficient shopping experience.
These changes are aimed at improving the overall customer experience and making grocery shopping more convenient. By introducing smart carts and removing the Just Walk Out technology, Amazon is responding to customer feedback and providing a more user-friendly shopping experience for its customers.
